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Official Policy

Safeguarding Policy

Our commitment to protecting children, young people, and vulnerable adults across all TEEI programmes.

Version 1.0
Effective December 2025
Review December 2026
"The Educational Equality Institute is committed to creating safe environments where every person we serve - especially children, young people, and vulnerable adults - can learn and grow without fear of harm. Safeguarding is everyone's responsibility."
- Board of Directors, The Educational Equality Institute

Report a Safeguarding Concern

If you have an immediate concern about the safety of a child or vulnerable adult, contact us right away:

For life-threatening emergencies, always contact local emergency services first (112 in EU, 911 in US).

1. Introduction and Purpose

The Educational Equality Institute (TEEI) works with diverse populations including children, young people, and vulnerable adults across our educational programmes. This policy outlines our commitment to their safety and wellbeing, and the measures we take to protect them from harm.

This policy applies to all TEEI activities, including but not limited to: Language Connect for Ukraine, Mentors for Ukraine, DataCamp Scholarship Programme, Buddy Program for Ukraine, and all digital learning platforms we operate.

2. Scope of This Policy

This policy applies to:

  • All TEEI personnel: Staff, board members, contractors, and consultants
  • All volunteers: Mentors, language partners, buddy programme participants, and event helpers
  • Partner organisations: Any organisation working on TEEI programmes
  • Programme participants: Learners, mentees, and beneficiaries of all ages

This policy covers all TEEI activities regardless of location, including in-person events, online interactions, and communications through any channel.

3. Key Definitions

Child

Any person under 18 years of age

Vulnerable Adult

A person aged 18 or over who may be unable to protect themselves from harm or exploitation due to age, illness, disability, or other circumstances

Safeguarding

Actions taken to promote welfare and protect from harm, including prevention, protection, and support

Abuse

Any action that causes harm to a child or vulnerable adult, including physical, emotional, sexual abuse, neglect, or exploitation

4. Our Safeguarding Principles

Our safeguarding approach is built on six core principles:

Prevention First

We proactively identify and mitigate risks through robust policies, training, and awareness

Shared Responsibility

Every team member, volunteer, and partner is responsible for safeguarding

Best Interests

The welfare and safety of children and vulnerable adults is always our primary concern

Zero Tolerance

We maintain zero tolerance for abuse, exploitation, or harm in any form

Open Reporting

We foster a culture where concerns can be raised safely and confidentially

Continuous Improvement

We regularly review and strengthen our safeguarding practices

5. Roles and Responsibilities

Board of Directors

  • Ultimate accountability for safeguarding
  • Approve safeguarding policy and budget
  • Receive and review quarterly safeguarding reports

Designated Safeguarding Lead

  • Day-to-day management of safeguarding
  • Primary point of contact for concerns
  • Training and awareness coordination

Programme Managers

  • Implement safeguarding within programmes
  • Ensure partner compliance
  • Report concerns to Safeguarding Lead

All Staff & Volunteers

  • Complete safeguarding training
  • Report any concerns immediately
  • Follow code of conduct

6. Prevention and Safer Recruitment

We take proactive steps to prevent harm through rigorous recruitment and screening processes:

1

Application Review

All volunteer and staff applications are reviewed for completeness and red flags

2

Identity Verification

Government-issued ID verification for all personnel with direct beneficiary contact

3

Background Checks

Criminal background checks where legally permitted and appropriate to role

4

Reference Verification

Professional references checked for roles working with vulnerable groups

5

Mandatory Training

Safeguarding training completed before any programme access is granted

7. Safeguarding Children

When TEEI programmes involve children (persons under 18), additional protections apply:

  • Parental consent: Required for all children's participation
  • Enhanced screening: Additional vetting for personnel working with children
  • Supervised interactions: One-to-one sessions with minors include appropriate oversight
  • Age-appropriate content: All materials reviewed for suitability
  • Photography policy: Explicit consent required for any images of children
Note: The majority of TEEI programmes serve adults. When children participate, programme-specific safeguarding addenda apply.

8. Safeguarding Vulnerable Adults

Many TEEI beneficiaries are adults who may be vulnerable due to displacement, conflict exposure, economic hardship, or other circumstances. We recognise that:

  • Vulnerability is often situational and temporary
  • Adults retain autonomy and decision-making capacity unless assessed otherwise
  • Support should enable independence, not create dependency
  • Cultural sensitivity is essential in assessing and responding to vulnerability

Our approach balances protection with respect for adult autonomy, involving individuals in decisions about their own safety wherever possible.

9. Digital and Online Safety

As a digital-first organisation, online safety is central to our safeguarding approach. Our platforms incorporate the following protections:

Measure Description
Identity Verification All mentors and volunteers verified before platform access
Session Monitoring Automated alerts for concerning language patterns
Privacy Controls Age-appropriate privacy settings enforced by default
Reporting Tools One-click reporting available in all digital interactions
Content Moderation AI-assisted and human review of shared content
Secure Communications Encrypted channels with audit logging
Access Management Role-based permissions with regular access reviews

10. Recognising Abuse and Harm

All TEEI personnel are trained to recognise signs of abuse. The following table provides an overview of abuse types and potential indicators:

Type of Abuse Potential Signs
Physical Abuse Unexplained injuries, fear of physical contact, withdrawal
Emotional Abuse Low self-esteem, fear of mistakes, developmental delays
Sexual Abuse Age-inappropriate sexual behavior, physical symptoms, secrecy
Neglect Poor hygiene, malnutrition, inadequate supervision, missed healthcare
Online Abuse Secretive online activity, unexplained gifts, mood changes after device use
Exploitation Financial irregularities, unsuitable relationships, coercion indicators
Important: These indicators are not definitive proof of abuse. Any concerns should be reported for professional assessment.

11. Reporting Concerns

If you have a safeguarding concern, you should report it immediately. You do not need to be certain that abuse has occurred - it is not your role to investigate.

How to Report

Platform Reporting Use the "Report" function in any TEEI platform
Direct Contact Speak to your programme manager or any TEEI staff member

What to Report

  • Any observed or suspected abuse or harm
  • Disclosures made by a child or vulnerable adult
  • Concerns about the behaviour of any TEEI personnel or volunteer
  • Breaches of the code of conduct
  • Any situation that feels unsafe or inappropriate

12. Responding to Concerns

When a safeguarding concern is received, TEEI follows a structured response process:

1

Immediate Safety

Ensure the immediate safety of any person at risk

2

Record

Document the concern with factual details (who, what, when, where)

3

Report

Escalate to the Designated Safeguarding Lead within 24 hours

4

Assess

Safeguarding Lead assesses severity and determines appropriate action

5

Act

Implement protective measures and refer to authorities if required

Serious concerns will be referred to relevant authorities (police, social services) in accordance with local laws and international standards.

13. Confidentiality and Information Sharing

TEEI maintains strict confidentiality in safeguarding matters, with information shared only on a "need to know" basis. However, confidentiality is not absolute and may be breached when necessary to:

  • Protect a child or vulnerable adult from harm
  • Prevent a crime
  • Comply with legal requirements
  • Support a statutory investigation

Individuals reporting concerns will be informed about what information will be shared and with whom, unless doing so would compromise an investigation or put someone at risk.

14. Working with Partners

TEEI works with numerous partner organisations including Kintell, DataCamp, Oxford University Press, and local community organisations. All partners are required to:

  • Demonstrate their own safeguarding policies and procedures
  • Comply with TEEI's safeguarding standards as a minimum
  • Report any safeguarding concerns relating to TEEI programmes
  • Participate in safeguarding reviews when requested

Partner safeguarding compliance is reviewed during onboarding and monitored throughout the partnership.

15. Training and Awareness

TEEI provides safeguarding training at multiple levels:

  • All personnel: Basic safeguarding awareness (mandatory before programme access)
  • Programme staff: Enhanced training including recognition and response
  • Designated leads: Specialist training in investigation and case management
  • Board: Governance-level oversight training

Training is refreshed annually and updated when policies change or new risks emerge.

16. Policy Review

This policy will be reviewed:

  • Annually by the Designated Safeguarding Lead
  • Following any significant safeguarding incident
  • When legislation or best practice guidance changes
  • At least every three years by the Board of Directors

Next scheduled review: December 2026

Policy owner: Designated Safeguarding Lead

Approved by: Board of Directors

Contact Us

For safeguarding questions, training requests, or to report a concern:

The Educational Equality Institute

Norway (Headquarters)
28 Nydalsveien
0484 Oslo
Norway
United States (501(c)(3))
100 Church St
New York, NY 10007
USA