Safeguarding Policy
Our commitment to protecting children, young people, and vulnerable adults across all TEEI programmes.
"The Educational Equality Institute is committed to creating safe environments where every person we serve - especially children, young people, and vulnerable adults - can learn and grow without fear of harm. Safeguarding is everyone's responsibility."- Board of Directors, The Educational Equality Institute
Report a Safeguarding Concern
If you have an immediate concern about the safety of a child or vulnerable adult, contact us right away:
For life-threatening emergencies, always contact local emergency services first (112 in EU, 911 in US).
1. Introduction and Purpose
The Educational Equality Institute (TEEI) works with diverse populations including children, young people, and vulnerable adults across our educational programmes. This policy outlines our commitment to their safety and wellbeing, and the measures we take to protect them from harm.
This policy applies to all TEEI activities, including but not limited to: Language Connect for Ukraine, Mentors for Ukraine, DataCamp Scholarship Programme, Buddy Program for Ukraine, and all digital learning platforms we operate.
2. Scope of This Policy
This policy applies to:
- All TEEI personnel: Staff, board members, contractors, and consultants
- All volunteers: Mentors, language partners, buddy programme participants, and event helpers
- Partner organisations: Any organisation working on TEEI programmes
- Programme participants: Learners, mentees, and beneficiaries of all ages
This policy covers all TEEI activities regardless of location, including in-person events, online interactions, and communications through any channel.
3. Key Definitions
Child
Any person under 18 years of age
Vulnerable Adult
A person aged 18 or over who may be unable to protect themselves from harm or exploitation due to age, illness, disability, or other circumstances
Safeguarding
Actions taken to promote welfare and protect from harm, including prevention, protection, and support
Abuse
Any action that causes harm to a child or vulnerable adult, including physical, emotional, sexual abuse, neglect, or exploitation
4. Our Safeguarding Principles
Our safeguarding approach is built on six core principles:
Prevention First
We proactively identify and mitigate risks through robust policies, training, and awareness
Shared Responsibility
Every team member, volunteer, and partner is responsible for safeguarding
Best Interests
The welfare and safety of children and vulnerable adults is always our primary concern
Zero Tolerance
We maintain zero tolerance for abuse, exploitation, or harm in any form
Open Reporting
We foster a culture where concerns can be raised safely and confidentially
Continuous Improvement
We regularly review and strengthen our safeguarding practices
5. Roles and Responsibilities
Board of Directors
- Ultimate accountability for safeguarding
- Approve safeguarding policy and budget
- Receive and review quarterly safeguarding reports
Designated Safeguarding Lead
- Day-to-day management of safeguarding
- Primary point of contact for concerns
- Training and awareness coordination
Programme Managers
- Implement safeguarding within programmes
- Ensure partner compliance
- Report concerns to Safeguarding Lead
All Staff & Volunteers
- Complete safeguarding training
- Report any concerns immediately
- Follow code of conduct
6. Prevention and Safer Recruitment
We take proactive steps to prevent harm through rigorous recruitment and screening processes:
Application Review
All volunteer and staff applications are reviewed for completeness and red flags
Identity Verification
Government-issued ID verification for all personnel with direct beneficiary contact
Background Checks
Criminal background checks where legally permitted and appropriate to role
Reference Verification
Professional references checked for roles working with vulnerable groups
Mandatory Training
Safeguarding training completed before any programme access is granted
7. Safeguarding Children
When TEEI programmes involve children (persons under 18), additional protections apply:
- Parental consent: Required for all children's participation
- Enhanced screening: Additional vetting for personnel working with children
- Supervised interactions: One-to-one sessions with minors include appropriate oversight
- Age-appropriate content: All materials reviewed for suitability
- Photography policy: Explicit consent required for any images of children
8. Safeguarding Vulnerable Adults
Many TEEI beneficiaries are adults who may be vulnerable due to displacement, conflict exposure, economic hardship, or other circumstances. We recognise that:
- Vulnerability is often situational and temporary
- Adults retain autonomy and decision-making capacity unless assessed otherwise
- Support should enable independence, not create dependency
- Cultural sensitivity is essential in assessing and responding to vulnerability
Our approach balances protection with respect for adult autonomy, involving individuals in decisions about their own safety wherever possible.
9. Digital and Online Safety
As a digital-first organisation, online safety is central to our safeguarding approach. Our platforms incorporate the following protections:
| Measure | Description |
|---|---|
| Identity Verification | All mentors and volunteers verified before platform access |
| Session Monitoring | Automated alerts for concerning language patterns |
| Privacy Controls | Age-appropriate privacy settings enforced by default |
| Reporting Tools | One-click reporting available in all digital interactions |
| Content Moderation | AI-assisted and human review of shared content |
| Secure Communications | Encrypted channels with audit logging |
| Access Management | Role-based permissions with regular access reviews |
10. Recognising Abuse and Harm
All TEEI personnel are trained to recognise signs of abuse. The following table provides an overview of abuse types and potential indicators:
| Type of Abuse | Potential Signs |
|---|---|
| Physical Abuse | Unexplained injuries, fear of physical contact, withdrawal |
| Emotional Abuse | Low self-esteem, fear of mistakes, developmental delays |
| Sexual Abuse | Age-inappropriate sexual behavior, physical symptoms, secrecy |
| Neglect | Poor hygiene, malnutrition, inadequate supervision, missed healthcare |
| Online Abuse | Secretive online activity, unexplained gifts, mood changes after device use |
| Exploitation | Financial irregularities, unsuitable relationships, coercion indicators |
11. Reporting Concerns
If you have a safeguarding concern, you should report it immediately. You do not need to be certain that abuse has occurred - it is not your role to investigate.
How to Report
What to Report
- Any observed or suspected abuse or harm
- Disclosures made by a child or vulnerable adult
- Concerns about the behaviour of any TEEI personnel or volunteer
- Breaches of the code of conduct
- Any situation that feels unsafe or inappropriate
12. Responding to Concerns
When a safeguarding concern is received, TEEI follows a structured response process:
Immediate Safety
Ensure the immediate safety of any person at risk
Record
Document the concern with factual details (who, what, when, where)
Report
Escalate to the Designated Safeguarding Lead within 24 hours
Assess
Safeguarding Lead assesses severity and determines appropriate action
Act
Implement protective measures and refer to authorities if required
Serious concerns will be referred to relevant authorities (police, social services) in accordance with local laws and international standards.
13. Confidentiality and Information Sharing
TEEI maintains strict confidentiality in safeguarding matters, with information shared only on a "need to know" basis. However, confidentiality is not absolute and may be breached when necessary to:
- Protect a child or vulnerable adult from harm
- Prevent a crime
- Comply with legal requirements
- Support a statutory investigation
Individuals reporting concerns will be informed about what information will be shared and with whom, unless doing so would compromise an investigation or put someone at risk.
14. Working with Partners
TEEI works with numerous partner organisations including Kintell, DataCamp, Oxford University Press, and local community organisations. All partners are required to:
- Demonstrate their own safeguarding policies and procedures
- Comply with TEEI's safeguarding standards as a minimum
- Report any safeguarding concerns relating to TEEI programmes
- Participate in safeguarding reviews when requested
Partner safeguarding compliance is reviewed during onboarding and monitored throughout the partnership.
15. Training and Awareness
TEEI provides safeguarding training at multiple levels:
- All personnel: Basic safeguarding awareness (mandatory before programme access)
- Programme staff: Enhanced training including recognition and response
- Designated leads: Specialist training in investigation and case management
- Board: Governance-level oversight training
Training is refreshed annually and updated when policies change or new risks emerge.
16. Policy Review
This policy will be reviewed:
- Annually by the Designated Safeguarding Lead
- Following any significant safeguarding incident
- When legislation or best practice guidance changes
- At least every three years by the Board of Directors
Next scheduled review: December 2026
Policy owner: Designated Safeguarding Lead
Approved by: Board of Directors
Contact Us
For safeguarding questions, training requests, or to report a concern:
The Educational Equality Institute
0484 Oslo
Norway
New York, NY 10007
USA
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