Refugees and new Americans
Navigating digital systems in a new country
Digital communication
Practise email, messaging, and video calling with learners
Help someone take their first steps online
Digital First Steps pairs corporate volunteers with refugees, single parents, and rural learners to build basic digital confidence. Fully online. No technical background required.
2 hours per week
8-week programme
Fully online
Training provided
Available on:
Benevity YourCause CyberGrants Alaya
Is this for me?
If you can navigate everyday technology, you can help someone else do the same.
- You do not need to be a tech professional
- You do not need teaching credentials
- If you can use email, video calls, and basic apps, you can help
- You'll receive guidance and session prompts
Volunteer activities
What you'll do
Practical, structured sessions that make a real difference
Everyday tasks
Walk through everyday digital tasks together
Online safety
Support safe use of online services and apps
Build confidence
Encourage confidence and independence
Time and format
A bounded commitment with clear expectations
~2 hours
per week 8 weeks
programme duration 100% online
fully remote sessions Scheduling Agreed in advance with your learner
Training Complete onboarding before you start
Support Help available if issues arise
Who you're helping
Real people building real skills for everyday life
Single parents
Managing school and services online
Rural learners
With limited access to in-person support
Workforce re-entry
Building digital skills for employment
All learners are matched based on needs and availability. You'll receive background context before your first session.
Getting started
How the programme works
Three simple steps to start making a difference
1
Sign up
Complete the volunteer registration with your details and availability
2
Get matched
We pair you with a learner based on skills and schedule
3
Start helping
Begin structured sessions with training and materials provided
Coordinated by The Educational Equality Institute with training, materials, and safeguarding in place.
How to participate
Choose the path that works best for you
Direct registration
Sign up through our volunteer registration. You'll receive onboarding information within one week.
- ✓ Quick onboarding process
- ✓ Direct communication with our team
- ✓ Flexible scheduling options
Through your employer
If your company uses a workplace giving platform, search for 'Digital First Steps' or 'The Educational Equality Institute'
Supported platforms:
Benevity YourCause CyberGrants Alaya
Can't find us? Contact us and we'll help register.
For companies
Why companies support this
- Inclusive volunteering anyone can join
- Accessible across roles and locations
- Supports digital inclusion at scale
- Fits individual and team formats
Designed to make employee volunteering easy to launch, meaningful to participate in, and simple to report.
Get started
Ready to help?
Join a structured volunteering programme that makes a real difference